To allow us to best help with your request, please see the below contact methods for the various customer service teams at NetSG.
For enquiries about our products and services contact our expert team is here to help you during standard business hours.
For assistance with your existing NetSG services, please contact our Technical Support team 24x7x365 via phone, or during business hours via email or customer portal.
Call 1300 297 719
+61 2 9122 6161 for international customers.
For enquiries relating to new services in progress of being provisioned, please contact our friendly Service Delivery team during standard business hours.
Call 1300 622 863
+61 2 9122 6100 for international customers.
For all general or billing requests please contact our Accounts and Administration team during standard business hours.
Call 1300 622 863
+61 2 9122 6100 for international customers.
Level 25, 100 Mount Street
North Sydney NSW 2060
Level 2 Riverside Quay
1 Southbank Blvd
Melbourne VIC 3006
Level 19, 10 Eagle Street
Brisbane QLD 4000