Meet NetSG Network Engineer, Rajan Vyas

• 27.03.2023
• 82

He might’ve aspired to be a professional cricketer when he was a kid (and you can still catch him down at this local cricket pitch on the weekends) but don’t let that fool you into thinking Rajan isn’t perfectly suited to his role at NetSG as a Network Engineer.

At NetSG, we’re all about providing seamless connectivity for large and small businesses across Australia, but Rajan is an essential part of making that happen.

Having worked at Vocus for 5 years before joining NetSG in April of 2021, Rajan’s hands-on experience and deep commitment to putting himself in the shoes of the customers he helps each day, are traits any Network Engineer would be lucky to have.

Get to know Rajan a little better below.

What does being a Network Engineer at NetSG involve?

As a Network Engineer, I work with NetSG valued partners (like Fortinet, Palo Alto, Juniper and Cisco) to deploy and improve upon our high performing WAN and LAN solutions for our customers.

This typically involves working on customer premise equipment (CPE) as well as NetSG’s MPLS environment.

What’s the most rewarding part of the job?

As a Network Engineer I’m really a problem solver. A customer will come to us looking for a particular solution or facing a particular challenge and it is my job to help them solve it. Big or small, solving problems for customers is the most rewarding part of my role as NetSG Network Engineer.

What skills and qualifications does a Network Engineer need?

To work as a Network Engineer you’ll typically need hands-on experience with various CPE like Cisco, Fortinet, Palo Alto and Juniper devices.

You’ll also need to understand how a MPLS environment works and how to test speed, connectivity and access, so that you’re able to deploy and troubleshoot solutions.

What advice would you give someone looking to get into network operations or land their first Network Engineer role?

The best thing you can do in my books is to start learning about the different monitoring platforms – how they work, particularly on a MPLS/IPVPN environment.

I’d also recommend getting exposure to working on Carrier Grade Routers, Firewalls and Network Termination Units as this is all vital experience for this kind of role.

What’s a personal attribute of yours that’s come in handy in your role as a Network Engineer?

I like to think I am deeply customer focused. For every job I’m tasked with, I always start by putting myself in the customers’ shoes. And I find this helps me better understand their challenges, desired outcomes and motivates me to go that extra mile in what I can do to support them. At the end of the day, it’s all about them.