ABOUT US

Seamless connectivity, made simple

In today’s fast-paced technological landscape, businesses with cutting-edge IP networks are leading the way. At NetSG, we understand that organisations require reliable and scalable network solutions to keep up with their evolving technological needs.

As a Business and Wholesale Service Provider, we offer a comprehensive range of managed, professional, and connectivity services across Australia and New Zealand. Our suite of services includes data and voice, data centre and cloud connectivity, network design and engineering, and network management. We work with all major network vendors to ensure that your services are the right fit for your needs.

By connecting your organization to secure and high-performance network solutions, we empower you to make a positive impact on your business and clients.

The NetSG difference 

At NetSG, we strive to make the complex simple. We provide reliable and scalable solutions that take the stress out of connecting your business to the world. Our dynamic and scalable solutions help you grow and innovate for the long term, giving you a competitive edge.

A world-class team

At NetSG, we pride ourselves on providing exceptional, market-leading customer support. Our team of communications professionals takes a fully customized approach, pairing you with the most appropriate services for your business right from the start. In addition, our highly skilled onshore support is available 24/7 to assist you with any issues.

Our commitment to providing fastidious customer support is reflected in our Technical Support CSAT scores, which are approximately 94%, and our Service Delivery NPS scores, which exceed 100. We strive to maintain these high standards, ensuring that your experience with NetSG is nothing short of outstanding.

Making the complex simple

At NetSG, we recognize that managing complex networks and ensuring their security can be daunting. To ease the burden, we offer best-of-breed solutions and expert management, simplifying your communications and freeing you to focus on your goals. By partnering with leading technology providers and carriers, we ensure that we deliver top-notch solutions. Our goal is to reduce complexity, giving you peace of mind that your connectivity and security needs are in good hands.

A culture to be proud of

At NetSG, we are committed to high ethical standards in everything we do. We take pride in our diverse and inclusive workplace and are one of few Australian technology companies with a gender-balanced staff ratio. We strive to promote local talent through our “local first” hiring policy and we’re ultra-committed to supporting important causes like the Children’s Medical Research Institute.  Learn more about our work with CMRI.