Access Netportal

Developed to provide unparalleled visibility into the full lifecycle of your NetSG managed networks. Netportal provides comprehensive features from service delivery to support, all in a unified, easy-to-use program.

Netportal Features

Service Availability & Performance Monitoring

Instantly view the overall health of your networks with real-time and historical data on service availability, network utilisation, and latency.

Service Provisioning

Track the progress of your orders in real-time, keeping your team updated on every step of the service delivery process.

 

Service Inventory

Access a complete database of your active services, including contract details and usage statistics for data, voice, and mobile broadband services.

Support & Change Management

Easily manage support tickets and monitor all network changes to stay informed on service maintenance and outages.

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Schedule a free Netportal demonstration

Complete the form below and one of our friendly Customer Service Team will be in touch to arrange your free Netportal demonstration.

Or simply give us a call on 1300 622 863.

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The NetSG Difference

NetSG stands out as a premier Australian-owned telecommunications carrier exclusively serving business clients with tailored network solutions that ensure uncompromised performance without residential traffic competition. Our commitment to excellence is evident through exceptional customer satisfaction scores and round-the-clock support. With ISO27001 certification and specialised security expertise, we safeguard your critical data and networks to the highest standards. Leveraging our extensive network of 15+ last-mile carriers, we create cost-effective, high-performance solutions specifically matched to your business requirements. Understanding that network downtime directly impacts operations, we’ve built our business model around providing the reliable, secure connectivity solutions that keep Australian businesses competitive and connected.


We have built our own high-performance network across Australia and New Zealand, with over 20 points of presence in leading data centres.

We are continuing to strategically add PoPs right across our Trans-Tasman network, reflecting our commitment to providing high-performance, scalable corporate networking solutions across Australia and New Zealand.

Operating our own network allows us to offer our customers the highest network performance and availability guarantees and the most competitive pricing.

Our ever-expanding Australia & NZ network is ready to go

Our current upstream transit providers include Telstra AS1221, Optus AS7474 and Spark NZ AS4648. We operate an open peering policy and can peer with network operators on Equinix IX, IX Australia and MegaIX as well as direct connection in most Equinix, NEXTDC and Spark facilities.

Learn more about our network

Built for reliability and performance

Our network is built using best of breed Juniper and Cisco platforms leveraging MPLS-TE and Fast Reroute technologies for the highest availability and resilience. We operate a “Clean Network” core with no Huawei, ZTE or equivalent equipment deployed.

Find our On-net Data Centres