Data & Voice Services

SIP and UCaaS

Enabling best of breed Cloud UC solutions with robust SIP access

Businesses are rapidly making the move to the Cloud for their Unified Communications, so we’ve developed a number of SIP solutions to provide cost effective, reliable PSTN access to make the most of your Cloud collaboration.

Microsoft Teams Direct Routing

We offer a Microsoft® Teams Direct Routing capability on top of our SIP services to allow our partners to provide competitive SIP calling services in conjunction with their Microsoft Teams implementations.

We operate highly available SBC platforms in geo-diverse datacentres. We have peering in place with Microsoft ensuring that we have high bandwidth and the lowest latency available between the Microsoft Teams platform and our hosted SBC’s.

Cisco® Webex Calling

Cisco® Webex Calling is a cloud-based communications solution, complete with an advanced set of enterprise-grade PBX features and a rich user experience that includes both the Cisco® Webex Calling app, for mobile and desktop users, integrated with the Cisco Webex Teams™ collaboration app.

Support for an integrated user experience with Cisco Webex Meetings and Webex devices, including Cisco IP Phones 6800, 7800, and 8800 Series desk phones and analog ATAs.

Webex Calling is delivered from a set of regionally distributed, geo-redundant data centers around the globe. We include PSTN integration to our SIP services in our geographically diverse points of presence for a complete Cloud based calling solution.

SIP Trunks

SIP trunks are available on customer IP WAN or Ethernet deployments, delivered from highly available SBCs housed across geographically separate data centres.

Providing SIP trunks via Internet is available, however we recommend customers access SIP via a Managed IP WAN link to ensure quality of service. This can be provided via an existing IP WAN solution or via a dedicated link.

No billing complexity

We simplify all the billing for our partners, providing white labelled call records and itemised billing along with a competitive margins on voice minutes

Call plan options

Select from Pay As You Go or bundled options including uncapped Local, National and Fixed to Mobile per channel plans with competitive rates

Australian based 24x7 support

Our team of Australian based network experts available 24×7 to support your critical network operations

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Netportal™ Access

Access to our Customer portal – Netportal™ – providing visibility into your voice utilisation, support and maintenance activities and service inquiries, you’ll have all the operational information at a click of a button

Solution Benefits

ADVANCED INTEGRATION

Our expert team of architects and engineers

ensure the network is designed and implemented properly with a detailed understanding of the partner and customer requirements

LOCAL SUPPORT

Australian-based support, available 24×7

1ensuring quick and effective support for your customer’s critical network operations.

MULTI-CLOUD READY

Diverse connectivity to all major Cloud providers allowing customers to implement their Multi-Cloud strategy whilst maintaining security and enjoying simplified implementation

NETWORK COVERAGE

We partner with all major domestic carriers

and a wide range of international carriers to ensure the best reach for your customer base

ENABLE YOUR SUPPORT

Our partners gain access to our suite of operations tools

including our SevOne monitoring platform, ensuring your technical teams have all the information at hand